Privacy policy

Privacy policy

Privacy policy

Last updated: 14 October 2026

Made by Simon respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who we are

Made by Simon
www.madebysimon.uk

We provide branding and digital design services.

2. What personal data we collect

When you contact us or complete our brand discovery questionnaire, we collect:

  • Name

  • Email address

  • Any information you choose to give us about yourself or your business, such as your answers to the questionnaire

With your consent, we also use Google Analytics to collect information about how visitors use this website, such as pages viewed, device type and approximate location. This uses cookies and similar technologies, and is only switched on if you accept analytics cookies (see our Cookie Policy).

We do not collect sensitive personal data.

3. How we use your data

We use your personal data to:

  • Respond to enquiries

  • Communicate about potential projects

  • Provide requested services

We do not sell, rent, or trade your personal data.

4. Lawful basis for processing

Under UK GDPR, Made by Simon processes your data using the following lawful bases:

Consent: when you submit a form, complete our questionnaire, opt in to marketing emails, or accept analytics cookies.

Legitimate interests: when responding to direct enquiries or requests for services.

Contract: when we need your information to deliver services you have asked us to provide.

5. Data storage and security

Your data is stored securely and is only accessible where necessary.

We keep enquiry data for up to 12 months if no working relationship is established, and then delete it. We keep client project records for as long as we work together, and for 6 years afterwards to meet legal and accounting requirements. Analytics data is kept for up to 14 months.

6. Your rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Object to processing

  • Withdraw consent (where applicable)

To exercise your rights, email hello@madebysimon.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

7. Sharing your information

Your data is not sold or shared with external organisations for marketing.

We share data only with trusted service providers who help us run this website and deliver our services:

  • Framer: website hosting and analytics

  • Google: website analytics (only with your consent), and email and file storage used to receive and store enquiries and questionnaire responses

These providers process data only on our instructions and under appropriate safeguards. Some are based outside the UK, including in the United States. Where this happens, we rely on recognised safeguards for international transfers, such as the UK-US data bridge or standard contractual clauses.

8. Cookies

This website uses cookies.

Essential cookies are needed for the website to work and do not require consent.

Analytics cookies (Google Analytics) are only set if you click Accept on our cookie banner. If you reject them, no analytics cookies are set.

You can change or withdraw your choice at any time using Cookie settings on this site, or through your browser settings. For more detail, see our Cookie Policy.

9. Links to other websites

This website may include links to external sites. Made by Simon is not responsible for the privacy practices of other websites. You are encouraged to review their policies separately.

10. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. The latest version will always be posted on this page with the updated date.

11. Contact information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Made by Simon
Email: hello@madebysimon.uk

Last updated: 14 October 2026

Made by Simon respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who we are

Made by Simon
www.madebysimon.uk

We provide branding and digital design services.

2. What personal data we collect

When you contact us or complete our brand discovery questionnaire, we collect:

  • Name

  • Email address

  • Any information you choose to give us about yourself or your business, such as your answers to the questionnaire

With your consent, we also use Google Analytics to collect information about how visitors use this website, such as pages viewed, device type and approximate location. This uses cookies and similar technologies, and is only switched on if you accept analytics cookies (see our Cookie Policy).

We do not collect sensitive personal data.

3. How we use your data

We use your personal data to:

  • Respond to enquiries

  • Communicate about potential projects

  • Provide requested services

We do not sell, rent, or trade your personal data.

4. Lawful basis for processing

Under UK GDPR, Made by Simon processes your data using the following lawful bases:

Consent: when you submit a form, complete our questionnaire, opt in to marketing emails, or accept analytics cookies.

Legitimate interests: when responding to direct enquiries or requests for services.

Contract: when we need your information to deliver services you have asked us to provide.

5. Data storage and security

Your data is stored securely and is only accessible where necessary.

We keep enquiry data for up to 12 months if no working relationship is established, and then delete it. We keep client project records for as long as we work together, and for 6 years afterwards to meet legal and accounting requirements. Analytics data is kept for up to 14 months.

6. Your rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Object to processing

  • Withdraw consent (where applicable)

To exercise your rights, email hello@madebysimon.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

7. Sharing your information

Your data is not sold or shared with external organisations for marketing.

We share data only with trusted service providers who help us run this website and deliver our services:

  • Framer: website hosting and analytics

  • Google: website analytics (only with your consent), and email and file storage used to receive and store enquiries and questionnaire responses

These providers process data only on our instructions and under appropriate safeguards. Some are based outside the UK, including in the United States. Where this happens, we rely on recognised safeguards for international transfers, such as the UK-US data bridge or standard contractual clauses.

8. Cookies

This website uses cookies.

Essential cookies are needed for the website to work and do not require consent.

Analytics cookies (Google Analytics) are only set if you click Accept on our cookie banner. If you reject them, no analytics cookies are set.

You can change or withdraw your choice at any time using Cookie settings on this site, or through your browser settings. For more detail, see our Cookie Policy.

9. Links to other websites

This website may include links to external sites. Made by Simon is not responsible for the privacy practices of other websites. You are encouraged to review their policies separately.

10. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. The latest version will always be posted on this page with the updated date.

11. Contact information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Made by Simon
Email: hello@madebysimon.uk